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#0f172a14}.elite-customer-conversations-list,.elite-customer-contact-list{background:#ffffff9e;border-inline-end:1px solid #0f766e1f;align-content:start;gap:10px;min-height:0;padding:18px;display:grid;overflow:auto}.elite-customer-conversations-list-header{justify-content:space-between;align-items:center;gap:14px;padding:8px 4px 14px;display:flex}.elite-customer-conversations-list-header div{gap:2px;display:grid}.elite-customer-conversations-list-header span{color:#64748b;letter-spacing:.14em;text-transform:uppercase;font-size:.78rem;font-weight:900}.elite-customer-conversations-list-header strong{color:#0f172a;font-size:1.9rem;line-height:1}.elite-customer-conversation-item,.elite-customer-contact-item{cursor:pointer;text-align:start;background:0 0;border:1px solid #0000;border-radius:24px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;width:100%;padding:12px;transition:background .16s,border-color .16s,box-shadow .16s,transform 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span{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:.86rem;line-height:1.35;overflow:hidden}.elite-customer-conversation-meta{color:#64748b;justify-items:end;gap:6px;font-size:.74rem;font-weight:800;display:grid}.elite-customer-conversation-pane,.elite-customer-contact-profile{background:radial-gradient(circle at 18% 12%,#f59e0b14,#0000 24%),linear-gradient(135deg,#f0fdfab3,#fffbeb6b);grid-template-rows:auto minmax(0,1fr);min-width:0;display:grid}.elite-customer-chat-back{display:none}.elite-customer-chat-header{z-index:1;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#ffffffc7;border-bottom:1px solid #0f766e1f;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;padding:18px;display:grid;position:sticky;top:0}.elite-customer-chat-header div{gap:4px;min-width:0;display:grid}.elite-customer-chat-header strong{color:#0f172a;text-overflow:ellipsis;white-space:nowrap;font-size:1.08rem;overflow:hidden}.elite-customer-chat-header span{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:.86rem;overflow:hidden}.elite-customer-chat-thread{flex-direction:column;gap:12px;padding:clamp(18px,3vw,32px);display:flex;overflow:auto}.elite-customer-chat-bubble{background:#ffffffeb;border:1px solid #0f766e1f;border-radius:24px 24px 24px 8px;gap:10px;max-width:min(76%,680px);padding:14px 16px;animation:.32s both eliteCustomerMessageCardIn;display:grid;box-shadow:0 16px 34px #0f172a14}.elite-customer-chat-bubble[data-direction=outbound]{background:linear-gradient(135deg,#dcfce7,#ccfbf1);border-color:#0f766e33;border-radius:24px 24px 8px;align-self:flex-end}.elite-customer-chat-bubble[data-status=unsent],.elite-customer-chat-bubble[data-status=invalid],.elite-customer-chat-bubble[data-status=expired]{background:linear-gradient(135deg,#fee2e2,#fff1f2);border-color:#b91c1c33}.elite-customer-chat-bubble p{color:#172033;overflow-wrap:anywhere;margin:0;font-size:.98rem;line-height:1.58}.elite-customer-chat-failure{background:color-mix(in srgb, var(--em-danger,#dc2626) 10%, transparent);color:var(--em-danger,#b91c1c);border-radius:12px;align-items:flex-start;gap:6px;margin-top:4px;padding:8px 10px;font-size:.82rem;font-weight:600;line-height:1.45;display:flex}.elite-customer-chat-failure svg{fill:none;stroke:currentColor;stroke-width:1.6px;stroke-linecap:round;stroke-linejoin:round;flex:none;block-size:15px;inline-size:15px;margin-top:1px}html[data-elite-theme=dark] main[data-elite-shell] .elite-customer-chat-failure{background:color-mix(in srgb, var(--em-danger,#dc2626) 22%, transparent);color:#fecaca}.elite-customer-chat-bubble-meta{color:#64748b;flex-wrap:wrap;align-items:center;gap:7px;font-size:.74rem;font-weight:800;display:flex}.elite-customer-chat-bubble-meta>span:not(.elite-status-badge),.elite-customer-chat-bubble-meta time{background:#0f766e14;border-radius:999px;padding:4px 8px}.elite-customer-conversations-empty{text-align:center;place-items:center;gap:12px;min-height:240px;padding:28px;display:grid}.elite-customer-conversations-empty span{background:var(--em-teal);color:#ecfeff;border-radius:24px;place-items:center;width:64px;height:64px;font-weight:950;display:grid}.elite-customer-conversations-empty p{color:#64748b;max-width:360px;margin:0;line-height:1.6}.elite-customer-conversations-shell{background:#fff;border-radius:24px;grid-template-columns:minmax(320px,388px) minmax(0,1fr);height:clamp(620px,100vh - 210px,780px);min-height:0;box-shadow:0 22px 60px #0f172a1a}.elite-customer-conversations-list{background:#fff;gap:0;padding:0}.elite-customer-conversations-list-header{background:#f8fafc;border-bottom:1px solid #0f172a14;min-height:72px;padding:14px 16px}.elite-customer-conversations-list-header span{letter-spacing:.08em}.elite-customer-conversations-list-header strong{font-size:1.35rem}.elite-customer-conversations-sidebar-tools{background:#f8fafc;border-bottom:1px solid #0f172a14;gap:10px;padding:12px 14px 14px;display:grid}.elite-customer-conversations-sidebar-tools [data-elite-control]{background:#fff;border-color:#0f172a1a;border-radius:999px;min-height:40px;font-size:.82rem}.elite-customer-conversations-filter-row{gap:8px;display:grid}.elite-customer-conversations-status-tabs{scrollbar-width:none;gap:6px;padding-bottom:1px;display:flex;overflow-x:auto}.elite-customer-conversations-status-tabs::-webkit-scrollbar{display:none}.elite-customer-conversations-status-tabs button{cursor:pointer;color:#475569;font:inherit;background:#fff;border:1px solid #0f172a1a;border-radius:999px;flex:none;padding:7px 11px;font-size:.74rem;font-weight:850;line-height:1;transition:background .16s,border-color .16s,color .16s}.elite-customer-conversations-status-tabs button:hover,.elite-customer-conversations-status-tabs button[data-active=true]{color:var(--em-teal);background:#e7f8f4;border-color:#0f766e3d}.elite-customer-conversations-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.elite-customer-conversations-actions [data-elite-button]{min-width:0;padding-inline:10px;font-size:.74rem}.elite-customer-conversation-item{min-height:74px;box-shadow:none;background:#fff;border:0;border-bottom:1px solid #0f172a12;border-radius:0;gap:11px;padding:11px 14px}.elite-customer-conversation-item:hover,.elite-customer-conversation-item[data-active=true]{box-shadow:inset 3px 0 0 var(--em-teal);background:#eefaf6;border-color:#0f172a12;transform:none}.elite-customer-conversation-avatar,.elite-customer-chat-header-avatar{background:linear-gradient(135deg, var(--em-teal), #128c7e);width:42px;height:42px;box-shadow:none;font-size:.92rem}.elite-customer-conversation-copy strong{font-size:.9rem}.elite-customer-conversation-copy span{font-size:.78rem}.elite-customer-conversation-meta{gap:5px;font-size:.68rem}.elite-customer-conversation-pane{background:linear-gradient(#f7fcf9eb,#f7fcf9eb),radial-gradient(circle at 16px 16px,#0f766e1f 1px,#0000 1.4px) 0 0/28px 28px}.elite-customer-chat-header{background:#fffffff0;border-bottom-color:#0f172a17;padding:12px 16px}.elite-customer-chat-header strong{font-size:.98rem}.elite-customer-chat-header span{font-size:.75rem}.elite-customer-chat-header a{border-radius:999px;padding:8px 12px;font-size:.74rem}.elite-customer-chat-thread{gap:8px;padding:18px 22px}.elite-customer-chat-bubble{background:#fff;border-color:#0f172a14;border-radius:16px 16px 16px 4px;gap:7px;max-width:min(68%,620px);padding:9px 11px;box-shadow:0 4px 14px #0f172a0f}.elite-customer-chat-bubble[data-direction=outbound]{background:#d9fdd3;border-color:#128c7e29;border-radius:16px 16px 4px}.elite-customer-chat-bubble p{color:#111827;font-size:.9rem;line-height:1.45}.elite-customer-chat-bubble>strong{border-radius:12px;padding:8px 9px;font-size:.76rem}.elite-customer-chat-bubble-meta{justify-content:flex-end;gap:5px;font-size:.65rem}.elite-customer-chat-bubble-meta>span:not(.elite-status-badge),.elite-customer-chat-bubble-meta time{color:#64748b;background:0 0;padding:0}.elite-customer-conversation-pane>.elite-customer-conversations-empty{align-self:center}.elite-customer-topbar-breadcrumb{color:#475569;white-space:nowrap;align-items:center;gap:.45rem;min-width:0;font-size:.92rem;font-weight:850;line-height:1;display:inline-flex}.elite-customer-topbar-breadcrumb a{color:#334155;text-decoration:none}.elite-customer-topbar-breadcrumb a:hover,.elite-customer-topbar-breadcrumb a:focus-visible{color:var(--em-teal);outline:none}.elite-customer-topbar-breadcrumb span[aria-hidden=true]{color:#94a3b8}.elite-customer-topbar-breadcrumb span:last-child{color:#64748b;text-overflow:ellipsis;min-width:0;overflow:hidden}.elite-customer-conversations-shell{background:#f8fafc;border-color:#0f172a17}main[data-elite-shell][data-surface=customer] .elite-shell-main:has(>.elite-shell-content .elite-customer-conversations-shell){--elite-shell-content-gutter:0px}.elite-customer-conversations-list-header{background:linear-gradient(#fff,#f8fafc),radial-gradient(circle at 0 0,#2563eb14,#0000 32%)}.elite-customer-conversations-list-header a{color:var(--em-teal);white-space:nowrap;background:#fff;border:1px solid #0f766e24;border-radius:999px;padding:7px 10px;font-size:.72rem;font-weight:850;text-decoration:none}.elite-customer-conversations-search{display:block;position:relative}.elite-customer-conversations-search svg{inset-inline-start:14px;z-index:1;fill:none;stroke:#64748b;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;width:16px;height:16px;position:absolute;top:50%;transform:translateY(-50%)}.elite-customer-conversations-search [data-elite-control]{width:100%;padding-inline-start:40px}.elite-customer-conversations-select{gap:5px;min-width:0;display:grid}.elite-customer-conversations-select [data-elite-control]{width:100%;min-width:0}.elite-customer-conversations-select>span{color:#64748b;letter-spacing:.08em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap;font-size:.64rem;font-weight:900;overflow:hidden}.elite-customer-conversations-filter-row{grid-template-columns:repeat(2,minmax(0,1fr))}.elite-customer-conversations-status-tabs button{align-items:center;gap:7px;display:inline-flex}.elite-customer-conversations-status-tabs button strong{color:#334155;background:#f1f5f9;border-radius:999px;place-items:center;min-width:1.28rem;min-height:1.28rem;padding:0 .32rem;font-size:.68rem;line-height:1;display:inline-grid}.elite-customer-conversations-status-tabs button[data-active=true] strong{background:var(--em-teal);color:#fff}.elite-customer-conversation-item{min-height:86px;position:relative}.elite-customer-conversation-item:before{content:"";opacity:0;border-radius:999px;width:3px;transition:opacity .16s;position:absolute;inset-block:14px;inset-inline-start:0}.elite-customer-conversation-item[data-state=attention]:before{background:var(--em-danger);opacity:1}.elite-customer-conversation-item[data-state=queued]:before{opacity:1;background:#d97706}.elite-customer-conversation-item[data-active=true]:before{background:var(--em-teal);opacity:1}.elite-customer-conversation-item[data-active=true]{background:linear-gradient(90deg,#0f766e1a,#fffffff5),#fff}.elite-customer-conversation-counters{flex-wrap:wrap;gap:5px;margin-top:2px;display:flex}.elite-customer-conversation-counters span{color:#475569;background:#f1f5f9;border-radius:999px;padding:3px 7px;font-size:.66rem;font-weight:850;line-height:1}.elite-customer-conversation-pane{border-inline-start:1px solid #0f172a14;grid-template-rows:auto auto minmax(0,1fr)}.elite-customer-chat-header{gap:12px}.elite-customer-chat-header-copy{min-width:0}.elite-customer-chat-header-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;min-width:0;display:flex}.elite-customer-chat-summary{color:#64748b;background:#ffffffb8;border-bottom:1px solid #0f172a12;flex-wrap:wrap;align-items:center;gap:8px;padding:9px 16px;font-size:.72rem;font-weight:800;display:flex}.elite-customer-chat-summary span{background:#ffffffd1;border-radius:999px;padding:5px 8px}.elite-customer-chat-summary strong{color:#0f172a}.elite-customer-chat-thread{background:linear-gradient(135deg,#ffffff5c,#0000 42%),0 0}.elite-customer-chat-bubble{position:relative}.elite-customer-chat-bubble:after{bottom:0;background:inherit;content:"";border-end-end-radius:10px;width:10px;height:10px;position:absolute;inset-inline-start:-5px}.elite-customer-chat-bubble[data-direction=outbound]:after{border-end-end-radius:0;border-end-start-radius:10px;inset-inline:auto -5px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-shell{background:#f7f9fb;border:1px solid #94a3b833;border-radius:10px;grid-template-columns:minmax(360px,420px) minmax(0,1fr);height:clamp(660px,100vh - 188px,820px);box-shadow:0 18px 42px #0f172a14,inset 0 1px #fffc}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list{background:#fff;border-inline-end:1px solid #94a3b833;gap:0}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header{background:linear-gradient(#fff,#fbfcfd);border-bottom:1px solid #94a3b829;min-height:auto;padding:16px 18px 13px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header span{color:#64748b;letter-spacing:.12em;font-size:.68rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header a{color:var(--em-teal);box-shadow:none;background:#fff;border:1px solid #0f766e29;border-radius:6px;padding:7px 10px;font-size:.72rem;font-weight:820}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header a:hover{box-shadow:none;background:#f0fdfa;transform:none}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-sidebar-tools [data-elite-control]{color:#111827;background:#fff;border-color:#94a3b838;border-radius:7px;min-height:38px;font-size:.78rem;box-shadow:0 1px #0f172a05}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-search svg{stroke:#94a3b8;width:15px;height:15px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-select>span{color:#64748b;letter-spacing:.1em;font-size:.62rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button{color:#475569;letter-spacing:0;background:#fff;border-color:#94a3b83d;border-radius:7px;justify-content:space-between;min-width:0;padding:8px 9px;font-size:.7rem;font-weight:780}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button:hover{color:var(--em-teal);background:#f8fafc;border-color:#0f766e38}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button[data-active=true]{background:var(--em-teal);color:#fff;border-color:#0f766e47}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button strong{color:#334155;background:#eef2f7;min-width:1.15rem;min-height:1.15rem;padding:0 .28rem;font-size:.62rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button[data-active=true] strong{color:#fff;background:#ffffff2e}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-actions{gap:8px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-actions [data-elite-button]{border-radius:7px;min-height:38px;font-size:.72rem;font-weight:790}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item{background:#fff;border:1px solid #94a3b829;border-radius:8px;grid-template-columns:40px minmax(0,1fr) auto;gap:10px;width:calc(100% - 20px);min-height:78px;margin:8px 10px 0;padding:10px;box-shadow:0 1px #0f172a05}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item:hover{background:#fbfefd;border-color:#0f766e2e;box-shadow:0 8px 20px #0f172a0e}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item[data-active=true]{box-shadow:0 10px 24px #0f172a12, inset 3px 0 0 var(--em-teal);background:linear-gradient(90deg,#f0fdfaf0,#fff 52%),#fff;border-color:#0f766e4d}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item:before{display:none}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-avatar,main[data-elite-shell][data-surface=customer] .elite-customer-chat-header-avatar{background:linear-gradient(135deg, var(--em-teal), #0d9488);color:#fff;border-radius:9px;width:40px;height:40px;font-size:.82rem;font-weight:850}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-counters{gap:4px;margin-top:4px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-counters span{color:#475569;background:#f8fafc;border:1px solid #94a3b82e;border-radius:5px;padding:3px 6px;font-size:.62rem;font-weight:760}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-meta{color:#94a3b8;gap:4px;max-width:5.6rem;font-size:.62rem;font-weight:720;line-height:1.25}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-pane{background:linear-gradient(#f9fbfcf0,#f9fbfcf0),radial-gradient(circle at 18px 18px,#0f766e14 1px,#0000 1.2px) 0 0/26px 26px;border-inline-start:0;grid-template-rows:auto auto minmax(0,1fr)}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header{-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffe6;border-bottom:1px solid #94a3b829;grid-template-columns:44px minmax(0,1fr) auto;gap:12px;padding:14px 18px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header span{color:#64748b;font-size:.76rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header .elite-customer-chat-phone{color:#0f766e;font-size:.82rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header .elite-customer-chat-phone[data-prominent=true]{font-size:1.02rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header .elite-customer-chat-phone-number{color:inherit;font-size:inherit}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header-actions{align-items:center;gap:7px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header a{background:var(--em-teal);color:#fff;box-shadow:none;border-radius:7px;padding:8px 10px;font-size:.72rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-summary{color:#64748b;background:#ffffffb8;border-bottom:1px solid #94a3b824;gap:7px;padding:10px 18px;font-size:.7rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-summary span{background:#fff;border:1px solid #94a3b824;border-radius:6px;padding:5px 7px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble{background:#fff;border:1px solid #94a3b82e;border-radius:10px;gap:8px;max-width:min(66%,620px);padding:11px 13px;box-shadow:0 8px 22px #0f172a12}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble:after{display:none}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble[data-direction=outbound]{background:linear-gradient(#ecfdf5,#dcfce7);border-color:#0f766e33}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble-meta{color:#64748b;gap:6px;font-size:.66rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble-meta .elite-status-badge{letter-spacing:.04em;border-radius:6px;padding:4px 7px;font-size:.64rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-delivery{color:#64748b;flex:none;justify-content:center;align-items:center;width:1.45rem;height:1rem;display:inline-flex}main[data-elite-shell][data-surface=customer] .elite-customer-chat-delivery svg{fill:none;stroke:currentColor;stroke-width:2.15px;stroke-linecap:round;stroke-linejoin:round;width:100%;height:100%;display:block;overflow:visible}main[data-elite-shell][data-surface=customer] .elite-customer-chat-delivery[data-state=queued]{color:#b45309;width:1.05rem}main[data-elite-shell][data-surface=customer] .elite-customer-chat-delivery[data-state=sent],main[data-elite-shell][data-surface=customer] .elite-customer-chat-delivery[data-state=delivered]{color:#64748b}main[data-elite-shell][data-surface=customer] .elite-customer-chat-delivery[data-state=failed]{width:1.05rem;color:var(--em-danger)}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:7px;display:flex}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions button,main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions a{cursor:pointer;min-height:32px;color:var(--em-teal);box-shadow:none;background:#fff;border:1px solid #0f766e29;border-radius:6px;justify-content:center;align-items:center;padding:7px 10px;font-family:inherit;font-size:.7rem;font-weight:820;line-height:1;text-decoration:none;transition:border-color .16s,background .16s,color .16s;display:inline-flex}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions button{background:var(--em-teal);color:#fff;border-color:#0f766e3d}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions button:hover,main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions a:hover{color:var(--em-teal);background:#f0fdfa;border-color:#0f766e47}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start{background:linear-gradient(#fffffffa,#f8fafcf5),#fff;border:1px solid #94a3b833;border-radius:10px;place-self:center;gap:16px;width:min(720px,100% - 48px);padding:20px;display:grid;box-shadow:0 22px 46px #0f172a1a,inset 0 1px #ffffffeb}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-header{grid-template-columns:40px minmax(0,1fr) auto;align-items:start;gap:12px;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-header>span{background:var(--em-teal);color:#fff;border-radius:8px;place-items:center;width:40px;height:40px;font-size:1.1rem;font-weight:850;line-height:1;display:grid;box-shadow:0 12px 24px #0f766e38}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-header div{gap:5px;min-width:0;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-header strong{color:#111827;font-size:1.14rem;font-weight:840;line-height:1.15}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-header p{color:#64748b;max-width:54ch;margin:0;font-size:.78rem;font-weight:620;line-height:1.45}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-header button{cursor:pointer;color:#475569;background:#fff;border:1px solid #94a3b838;border-radius:6px;padding:7px 10px;font-family:inherit;font-size:.7rem;font-weight:800}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-grid label,main[data-elite-shell][data-surface=customer] .elite-customer-conversation-compose-field{gap:7px;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-grid label>span,main[data-elite-shell][data-surface=customer] .elite-customer-conversation-compose-field>span{color:#475569;letter-spacing:.08em;text-transform:uppercase;font-size:.67rem;font-weight:850}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-grid [data-elite-control],main[data-elite-shell][data-surface=customer] .elite-customer-conversation-compose-field [data-elite-control],main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply [data-elite-control]{color:#111827;background:#fff;border-color:#94a3b83d;border-radius:7px;min-height:42px;font-size:.82rem;box-shadow:0 1px #0f172a05}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-compose-field textarea[data-elite-control],main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply textarea[data-elite-control]{resize:vertical;line-height:1.5}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start-actions [data-elite-button],main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply [data-elite-button]{border-radius:7px;min-height:42px;font-size:.78rem;font-weight:830}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply{-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffe0;border-top:1px solid #94a3b829;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:10px;padding:12px 18px;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply textarea[data-elite-control]{min-height:58px;max-height:136px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply [data-elite-button]{min-width:128px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-pane>.elite-customer-conversations-empty [data-elite-button]{border-radius:7px;margin-top:4px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-shell{background:linear-gradient(135deg,#f8fafcfa,#f1f5f9f0),linear-gradient(#ccfbf142,#0000 36%);border-color:#0f766e29;border-radius:14px;grid-template-columns:minmax(320px,382px) minmax(0,1fr);height:clamp(700px,100vh - 156px,880px);box-shadow:0 22px 56px #0f172a1a,inset 0 1px #ffffffe6}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list{background:#ffffffeb;border-inline-end-color:#0f766e24;grid-template-rows:auto auto minmax(0,1fr);gap:0;padding:0;overflow:hidden}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header{background:linear-gradient(#fffffffa,#f8fafcf5),linear-gradient(90deg,#0f766e14,#0000 52%);border-bottom:1px solid #0f766e1a;grid-template-columns:minmax(0,1fr);gap:12px;padding:18px;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header div:first-child{justify-content:space-between;align-items:end;gap:10px;display:flex}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header span{color:#64748b;letter-spacing:.08em;font-size:.68rem;font-weight:900}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;width:100%;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions button,main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions a{white-space:nowrap;border-radius:8px;min-width:0;min-height:38px;padding:9px 10px;font-size:.74rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-sidebar-tools{background:#f8fafceb;border-bottom:1px solid #0f766e1a;gap:11px;padding:14px 18px 16px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-sidebar-tools [data-elite-control]{background:#fff;border-color:#0f766e24;border-radius:8px;min-height:40px;font-size:.8rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button{color:#334155;background:#fff;border-color:#0f766e1f;border-radius:8px;min-height:38px;font-size:.72rem;font-weight:850}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button[data-active=true]{background:var(--em-teal);color:#ecfeff}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item{width:100%;min-height:82px;box-shadow:none;background:#fff;border:0;border-bottom:1px solid #0f766e14;border-radius:0;grid-template-columns:42px minmax(0,1fr) minmax(82px,auto);gap:12px;margin:0;padding:13px 16px;position:relative}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item:before{content:"";background:0 0;border-radius:999px;width:3px;display:block;position:absolute;inset-block:14px;inset-inline-start:0}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item[data-state=ready]:before{background:var(--em-teal)}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item[data-state=queued]:before{background:#d97706}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item[data-state=attention]:before{background:var(--em-danger)}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item:hover,main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item[data-active=true]{background:linear-gradient(90deg,#f0fdfaeb,#fffffffa),#fff;border-color:#0f766e14;transform:none;box-shadow:inset 0 0 0 1px #0f766e1a}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-avatar{background:linear-gradient(135deg, var(--em-teal), #0891b2);border-radius:10px;width:42px;height:42px;font-size:.82rem;box-shadow:0 12px 24px #0f766e29}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-counters span{color:var(--em-teal);background:#f0fdfabd;border-color:#0f766e1f;border-radius:999px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-meta{color:#64748b;align-content:space-between;align-self:stretch;justify-items:end;gap:7px;max-width:none;font-size:.68rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-state{color:var(--em-teal);white-space:nowrap;background:#f0fdfac7;border:1px solid #0f766e21;border-radius:999px;padding:5px 8px;font-size:.64rem;font-weight:900;line-height:1}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-state[data-state=queued]{color:#92400e;background:#fffbeb;border-color:#d9770638}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-state[data-state=attention]{color:#b91c1c;background:#fff1f2;border-color:#dc262633}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-pane{background:linear-gradient(#f8fafce6,#f8fafce6),linear-gradient(135deg,#ccfbf15c,#fffbeb4d);grid-template-rows:auto auto minmax(0,1fr) auto}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header{background:#ffffffeb;border-bottom-color:#0f766e1f;grid-template-columns:46px minmax(0,1fr) auto;gap:13px;padding:16px 18px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header-avatar{background:linear-gradient(135deg, var(--em-teal), #0284c7);border-radius:11px;width:46px;height:46px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header-copy{gap:4px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-kicker{color:var(--em-teal);letter-spacing:.08em;text-transform:uppercase;font-size:.66rem;font-weight:950}main[data-elite-shell][data-surface=customer] .elite-customer-chat-address{color:#64748b;font-size:.76rem;font-weight:760}.elite-customer-chat-header .elite-customer-chat-phone{color:#0f766e;font-variant-numeric:tabular-nums;letter-spacing:.01em;white-space:nowrap;direction:ltr;background:#0f766e12;border:1px solid #0f766e33;border-radius:999px;justify-self:start;align-items:center;gap:7px;max-width:100%;margin:1px 0;padding:3px 5px 3px 11px;font-size:.82rem;font-weight:850;display:inline-flex}.elite-customer-chat-header .elite-customer-chat-phone[data-prominent=true]{padding:5px 6px 5px 13px;font-size:1.02rem;font-weight:900}.elite-customer-chat-header .elite-customer-chat-phone>svg{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;stroke-linejoin:round;flex:none;width:14px;height:14px}.elite-customer-chat-header .elite-customer-chat-phone-number{min-width:0;color:inherit;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.elite-customer-chat-header .elite-customer-chat-phone-copy{width:22px;height:22px;color:inherit;cursor:pointer;background:#0f766e1f;border:none;border-radius:999px;flex:none;justify-content:center;align-items:center;padding:0;transition:background .15s,transform .12s;display:inline-flex}.elite-customer-chat-header .elite-customer-chat-phone-copy:hover{background:#0f766e38}.elite-customer-chat-header .elite-customer-chat-phone-copy:active{transform:scale(.9)}.elite-customer-chat-header .elite-customer-chat-phone-copy>svg{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;stroke-linejoin:round;width:13px;height:13px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header a{border-radius:8px;min-height:36px;padding:9px 12px;font-size:.74rem;font-weight:900}main[data-elite-shell][data-surface=customer] .elite-customer-chat-summary{background:#ffffffa8;border-bottom-color:#0f766e1a;flex-wrap:wrap;gap:8px;padding:10px 18px;display:flex}main[data-elite-shell][data-surface=customer] .elite-customer-chat-summary span{color:#64748b;background:#ffffffc7;border-color:#0f766e1a;border-radius:999px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-thread{scroll-behavior:smooth;gap:12px;padding:20px 24px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble{background:#fffffff5;border-color:#0f766e1a;border-radius:12px 12px 12px 4px;max-width:min(70%,680px);padding:12px 14px;box-shadow:0 12px 28px #0f172a12}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble[data-direction=outbound]{background:linear-gradient(135deg,#dcfce7,#ccfbf1);border-color:#0f766e29;border-radius:12px 12px 4px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble-meta{gap:7px;font-size:.68rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply{z-index:1;background:#ffffffe6;border-top-color:#0f766e1f;grid-template-columns:minmax(0,1fr) auto;gap:10px;padding:14px 18px;position:sticky;bottom:0}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply textarea[data-elite-control]{border-radius:8px;min-height:50px;max-height:128px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply [data-elite-button]{border-radius:8px;min-width:116px;min-height:42px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-start{border-radius:12px}.elite-customer-contacts-search-card{align-content:stretch}.elite-customer-contacts-hero{background:linear-gradient(135deg,#fffffff0,#f0fdfadb),radial-gradient(circle at 96% 0,#14b8a61f,#0000 32%);border-color:#0f766e1f;border-radius:24px;grid-template-columns:minmax(0,1fr) minmax(360px,.78fr);align-items:center;gap:18px;padding:18px;box-shadow:0 14px 38px #0f172a0f}.elite-customer-contacts-hero:before{display:none}.elite-customer-contacts-hero h1{letter-spacing:-.035em;font-size:clamp(1.6rem,3vw,2.4rem);line-height:1}.elite-customer-contacts-summary-chips{flex-wrap:wrap;gap:8px;margin-top:14px;display:flex}.elite-customer-contacts-summary-chips span{color:#134e4a;text-align:center;background:#ffffffc7;border:1px solid #0f766e24;border-radius:999px;min-width:58px;padding:7px 11px;font-size:.82rem;font-weight:950;box-shadow:0 10px 24px #0f172a0a}.elite-customer-contacts-search-card{border-radius:18px;grid-template-columns:minmax(220px,.85fr) minmax(260px,1fr) auto;align-items:end;padding:14px}.elite-customer-contacts-search-card [data-elite-button]{white-space:nowrap;min-height:46px}.elite-customer-contact-profile{background:linear-gradient(135deg,#f8fafcf0,#f0fdfab8),radial-gradient(circle at 100% 0,#14b8a61f,#0000 28%);grid-template-rows:auto auto auto auto minmax(0,1fr);gap:18px;padding:clamp(18px,3vw,28px)}.elite-customer-contacts-shell{border-radius:24px;grid-template-columns:minmax(360px,.44fr) minmax(0,.56fr);min-height:560px}.elite-customer-contact-profile-hero{background:#ffffffc2;border:1px solid #0f766e1f;border-radius:24px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:16px;padding:16px;display:grid;box-shadow:0 14px 34px #0f172a0d}.elite-customer-contact-profile-avatar{width:clamp(64px,8vw,86px);height:clamp(64px,8vw,86px);font-size:clamp(1.8rem,3vw,2.5rem)}.elite-customer-contact-profile-hero div{gap:8px;min-width:0;display:grid}.elite-customer-contact-profile-hero p{color:var(--em-teal);letter-spacing:.16em;text-transform:uppercase;margin:0;font-size:.78rem;font-weight:900}.elite-customer-contact-profile-hero h2{color:#0f172a;letter-spacing:-.045em;text-overflow:ellipsis;margin:0;font-size:clamp(1.8rem,4vw,3.2rem);line-height:.98;overflow:hidden}.elite-customer-contact-profile-hero span{color:#64748b;font-weight:800}.elite-customer-contact-profile-status,.elite-customer-contact-health{color:var(--em-teal);white-space:nowrap;background:#f0fdfaeb;border:1px solid #0f766e24;border-radius:999px;padding:6px 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span{max-width:min(18rem,100%)}.elite-customer-instance-hero-actions{flex-wrap:wrap;gap:10px;max-width:min(100%,640px);padding-top:2px;display:flex}main[data-elite-shell] .elite-customer-instance-hero-actions button[data-elite-button]{min-height:42px;box-shadow:none;border-radius:14px;padding:9px 16px;font-size:.86rem;font-weight:900;line-height:1}main[data-elite-shell] .elite-customer-instance-hero-actions button[data-elite-button][data-tone=primary]{color:#fff;background:#006b55;box-shadow:0 14px 26px #006b5538}main[data-elite-shell] .elite-customer-instance-hero-actions button[data-elite-button][data-tone=secondary],main[data-elite-shell] .elite-customer-instance-hero-actions button[data-elite-button][data-tone=ghost]{color:#0f4f4b;background:#0f766e1a;border-color:#0f766e1f}main[data-elite-shell] .elite-customer-instance-hero-actions button[data-elite-button][data-tone=danger]{color:#fff;background:#c72d3d;box-shadow:0 14px 26px 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.elite-customer-instance-tab-panel .elite-customer-instance-activity-card,html[data-elite-theme=dark] .elite-customer-instance-tab-panel .elite-customer-instance-history-card{background:linear-gradient(#0f172ab8,#082f496b),#0f172a;border-color:#2dd4bf24;box-shadow:0 18px 42px #00000042,inset 0 1px #ffffff0a}html[data-elite-theme=dark] .elite-customer-instance-tab-panel .elite-list-item{background:#0f172a85;border-color:#2dd4bf1f}html[data-elite-theme=dark] .elite-customer-instance-hero h2,html[data-elite-theme=dark] .elite-customer-instance-status-copy strong{color:#f8fafc}html[data-elite-theme=dark] .elite-customer-instance-hero p:not(.elite-customer-instance-kicker),html[data-elite-theme=dark] .elite-customer-instance-status-copy>span,html[data-elite-theme=dark] .elite-customer-instance-status-copy small,html[data-elite-theme=dark] .elite-customer-instance-status-meta span,html[data-elite-theme=dark] .elite-customer-instance-help-panel{color:#a8b7c9}html[data-elite-theme=dark] 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.elite-customer-dashboard-create-step[data-current=true]{color:var(--em-text)}.elite-customer-dashboard-create-usage{color:var(--em-text-muted);font-variant-numeric:tabular-nums;margin:0 0 16px;font-size:.82rem;font-weight:600}.elite-customer-dashboard-create-usage[data-tone=warning]{color:var(--em-warning)}.elite-customer-dashboard-create-usage[data-tone=danger]{color:var(--em-danger)}.elite-customer-dashboard-create-usage[data-tone=info]{color:var(--em-info)}.elite-customer-instance-qr-steps{counter-reset:qrstep;text-align:start;gap:9px;max-inline-size:260px;margin:16px 0 0;padding:0;list-style:none;display:grid}.elite-customer-instance-qr-steps li{counter-increment:qrstep;color:var(--em-text-muted);align-items:center;gap:9px;font-size:.84rem;font-weight:600;display:flex}.elite-customer-instance-qr-steps li:before{content:counter(qrstep);background:var(--em-teal-soft);block-size:20px;inline-size:20px;color:var(--em-teal-strong);font-variant-numeric:tabular-nums;border-radius:50%;flex:none;justify-content:center;align-items:center;font-size:.72rem;font-weight:800;display:inline-flex}.elite-customer-instance-hero-qr-countdown[data-urgency=low]{color:var(--em-warning)}.elite-customer-instance-hero-qr-countdown[data-urgency=critical]{color:var(--em-danger);animation:1s ease-in-out infinite elite-qr-pulse}@keyframes elite-qr-pulse{0%,to{opacity:1}50%{opacity:.45}}@media (prefers-reduced-motion:reduce){.elite-customer-instance-hero-qr-countdown[data-urgency=critical]{animation:none}}.elite-customer-conversation-field-hint{color:var(--em-text-subtle);margin-block-start:5px;font-size:.78rem;line-height:1.4;display:block}.elite-customer-cta-link{border-radius:var(--em-radius-pill);border:1px solid var(--em-border-brand);background:var(--em-teal-soft);color:var(--em-teal-strong);transition:background var(--em-dur-fast) ease, transform var(--em-dur-fast) var(--em-ease-out);justify-content:center;align-items:center;gap:6px;padding:9px 18px;font-size:.86rem;font-weight:700;text-decoration:none;display:inline-flex}.elite-customer-cta-link:hover{background:color-mix(in srgb, var(--em-teal) 16%, transparent);transform:var(--em-lift)}html[data-elite-theme=dark] .elite-customer-cta-link{color:var(--em-teal-bright)}@media (prefers-reduced-motion:reduce){.elite-customer-cta-link:hover{transform:none}}main[data-elite-shell][data-surface=customer] code,main[data-elite-shell][data-surface=customer] pre,main[data-elite-shell][data-surface=customer] kbd,main[data-elite-shell][data-surface=customer] samp{direction:ltr}main[data-elite-shell][data-surface=customer] pre{text-align:left}html[data-elite-theme=dark] main[data-elite-shell][data-surface=customer] code{color:#5eead4}main[data-elite-shell][data-surface=customer] .elite-definition-value code{overflow-wrap:break-word;word-break:break-word;max-inline-size:100%;margin-top:2px;font-size:.86rem;font-weight:600;line-height:1.5;display:inline-block}.elite-customer-numbers-token{flex-wrap:wrap;align-items:center;gap:10px;margin:.75rem 0;display:flex}.elite-customer-numbers-token code{text-align:left;border:1px solid var(--em-border-brand,var(--elite-line));border-radius:var(--em-radius-md,12px);background:var(--em-surface-tint,#0f766e0f);white-space:nowrap;direction:ltr;flex:14rem;min-inline-size:0;padding:.6rem .7rem;font-family:ui-monospace,SFMono-Regular,JetBrains Mono,monospace;font-size:.82rem;overflow-x:auto}.elite-customer-numbers-sections{flex-direction:column;gap:16px;display:flex}main[data-elite-shell] [data-elite-card].elite-customer-numbers-card{order:2}main[data-elite-shell] [data-elite-card].elite-customer-numbers-create-card{order:1}.elite-customer-numbers-add-callout{grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:18px;min-block-size:4.25rem;display:grid}.elite-customer-numbers-add-callout p{color:var(--em-text-muted,var(--elite-muted));margin:0;line-height:1.65}.elite-customer-numbers-add-marks{align-items:center;padding-inline-start:.45rem;display:flex}.elite-customer-numbers-add-marks span{--channel-color:#0f766e;border:2px solid var(--em-surface,#fff);block-size:2.15rem;inline-size:2.15rem;color:var(--channel-color);background:color-mix(in srgb, var(--channel-color) 12%, white);border-radius:999px;place-items:center;margin-inline-start:-.45rem;font-size:.62rem;font-weight:850;display:inline-grid;box-shadow:0 3px 10px #0f172a1a}.elite-customer-numbers-add-marks span[data-channel=whatsapp]{--channel-color:#16a34a}.elite-customer-numbers-add-marks span[data-channel=instagram]{--channel-color:#d946ef}.elite-customer-numbers-add-marks span[data-channel=facebook_messenger]{--channel-color:#1877f2}.elite-customer-numbers-add-marks span[data-channel=tiktok]{--channel-color:#00a6a6}.elite-customer-numbers-add-marks span[data-channel=telegram]{--channel-color:#229ed9}.elite-customer-numbers-create-lede{color:var(--em-text-muted,var(--elite-muted));margin:0 0 1rem}.elite-customer-numbers-channel-picker{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-block-end:1rem;display:grid}main[data-elite-shell][data-surface=customer] .elite-customer-numbers-channel-picker button{--channel-color:#0f766e;border:1px solid var(--em-border,var(--elite-line));background:var(--em-surface,#fff);min-block-size:3.65rem;min-inline-size:0;color:var(--em-text,inherit);font:inherit;text-align:start;cursor:pointer;border-radius:14px;align-items:center;gap:10px;padding:.65rem .75rem;transition:border-color .15s,background .15s,box-shadow 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button[data-channel=instagram]{--channel-color:#d946ef}.elite-customer-numbers-channel-picker button[data-channel=facebook_messenger]{--channel-color:#1877f2}.elite-customer-numbers-channel-picker button[data-channel=tiktok]{--channel-color:#00a6a6}.elite-customer-numbers-channel-picker button[data-channel=telegram]{--channel-color:#229ed9}.elite-customer-numbers-channel-picker button>span{block-size:2rem;inline-size:2rem;color:var(--channel-color);background:color-mix(in srgb, var(--channel-color) 11%, transparent);border-radius:10px;flex:none;place-items:center;font-size:.64rem;font-weight:850;display:inline-grid}.elite-customer-numbers-channel-picker button>strong{min-inline-size:0;font-size:.76rem;line-height:1.35}.elite-customer-numbers-create-form{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.elite-customer-numbers-create-form>:first-child{flex:16rem;min-inline-size:0}.elite-customer-numbers-toolbar{border:1px solid color-mix(in srgb, var(--em-border,var(--elite-line)) 72%, transparent);background:color-mix(in srgb, var(--em-surface-muted,#f8fafc) 72%, transparent);border-radius:14px;justify-content:space-between;align-items:center;gap:12px;margin-bottom:.85rem;padding:.55rem .65rem;display:flex}.elite-customer-numbers-filters{scrollbar-width:thin;flex:auto;gap:8px;min-inline-size:0;padding-block-end:3px;display:flex;overflow-x:auto}main[data-elite-shell][data-surface=customer] .elite-customer-numbers-filters button{--filter-color:var(--em-brand,#0f766e);border:1px solid var(--em-border,var(--elite-line));background:var(--em-surface,#fff);min-block-size:2.25rem;color:var(--em-text-muted,var(--elite-muted));font:inherit;cursor:pointer;white-space:nowrap;border-radius:999px;flex:none;align-items:center;gap:8px;padding:.42rem .7rem;font-size:.78rem;font-weight:700;transition:border-color .15s,background .15s,color .15s,transform .15s;display:inline-flex}main[data-elite-shell][data-surface=customer] .elite-customer-numbers-filters button:hover,main[data-elite-shell][data-surface=customer] .elite-customer-numbers-filters button:focus-visible{border-color:var(--filter-color);color:var(--filter-color);outline:none}main[data-elite-shell][data-surface=customer] .elite-customer-numbers-filters button:active{transform:translateY(1px)}main[data-elite-shell][data-surface=customer] .elite-customer-numbers-filters button[data-active=true]{border-color:color-mix(in srgb, var(--filter-color) 52%, transparent);background:color-mix(in srgb, var(--filter-color) 9%, var(--em-surface,#fff));color:var(--filter-color)}.elite-customer-numbers-filters button[data-channel=whatsapp]{--filter-color:#15803d}.elite-customer-numbers-filters button[data-channel=instagram]{--filter-color:#c026d3}.elite-customer-numbers-filters button[data-channel=facebook_messenger]{--filter-color:#1877f2}.elite-customer-numbers-filters button[data-channel=tiktok]{--filter-color:#008f8f}.elite-customer-numbers-filters button[data-channel=telegram]{--filter-color:#147fb5}.elite-customer-numbers-filters button[data-channel]:before{content:"";background:var(--filter-color);block-size:.42rem;inline-size:.42rem;box-shadow:0 0 0 3px color-mix(in srgb, var(--filter-color) 10%, transparent);border-radius:999px;flex:none}main[data-elite-shell][data-surface=customer] .elite-customer-numbers-filters button strong{background:color-mix(in srgb, currentColor 10%, transparent);border-radius:999px;place-items:center;block-size:1.45rem;min-inline-size:1.45rem;padding-inline:.3rem;font-size:.72rem;line-height:1;display:inline-grid}.elite-customer-numbers-filter-summary{color:var(--em-text-subtle,var(--elite-muted));align-items:center;gap:7px;margin:0 0 .8rem;font-size:.78rem;font-weight:650;display:flex}.elite-customer-numbers-filter-summary:before{content:"";background:var(--em-brand,#0f766e);border-radius:999px;flex:none;block-size:.42rem;inline-size:.42rem}.elite-customer-numbers-filter-empty{border:1px dashed var(--em-border,var(--elite-line));border-radius:var(--em-radius-lg,18px);text-align:center;min-block-size:9rem;color:var(--em-text-muted,var(--elite-muted));place-items:center;gap:10px;padding:1.5rem;display:grid}.elite-customer-numbers-filter-empty p{margin:0}.elite-customer-numbers-filter-empty button{color:var(--em-brand-strong,#0f766e);font:inherit;cursor:pointer;background:0 0;border:0;font-weight:800}.elite-customer-numbers-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,23rem),1fr));align-items:start;gap:14px;display:grid}.elite-customer-number-card{border:1px solid var(--em-border,var(--elite-line));border-radius:var(--em-radius-lg,18px);background:linear-gradient(135deg, color-mix(in srgb, var(--channel-color,#0f766e) 9%, transparent), transparent 48%), var(--em-surface,#fff);gap:14px;min-inline-size:0;padding:1.05rem;transition:border-color .15s,box-shadow .15s,transform .15s;display:grid;position:relative;overflow:hidden;box-shadow:0 8px 22px #0f172a0b}.elite-customer-number-card:before{content:"";background:var(--channel-color,#0f766e);inline-size:3px;position:absolute;inset-block:0;inset-inline-start:0}.elite-customer-number-card:hover{border-color:color-mix(in srgb, var(--channel-color,#0f766e) 38%, var(--em-border,var(--elite-line)));transform:translateY(-1px);box-shadow:0 14px 32px #0f172a14}.elite-customer-number-card[data-channel=whatsapp]{--channel-color:#16a34a}.elite-customer-number-card[data-channel=instagram]{--channel-color:#d946ef}.elite-customer-number-card[data-channel=facebook_messenger]{--channel-color:#1877f2}.elite-customer-number-card[data-channel=tiktok]{--channel-color:#00a6a6}.elite-customer-number-card[data-channel=telegram]{--channel-color:#229ed9}.elite-customer-number-card-head,.elite-customer-number-card-foot{justify-content:space-between;align-items:flex-start;gap:12px;min-inline-size:0;display:flex}.elite-customer-number-channel{color:var(--channel-color,var(--em-brand,#0f766e));letter-spacing:.04em;text-transform:uppercase;font-size:.69rem;font-weight:850}.elite-customer-number-identity{color:var(--em-text-subtle,var(--elite-muted));font-size:.75rem}.elite-customer-number-card-facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:0;display:grid}.elite-customer-number-card-facts>div{border:1px solid color-mix(in srgb, var(--em-border,#dbe3ea) 72%, transparent);background:color-mix(in srgb, var(--channel-color,#0f766e) 4%, var(--em-surface-muted,#f8fafc));border-radius:12px;min-inline-size:0;padding:.62rem .7rem}.elite-customer-number-card-facts dt,.elite-customer-number-card-foot small{color:var(--em-text-subtle,var(--elite-muted));margin-block-end:.2rem;font-size:.66rem;font-weight:750;display:block}.elite-customer-number-card-facts dd{overflow-wrap:anywhere;min-inline-size:0;margin:0;font-size:.78rem;font-weight:700}.elite-customer-number-card-facts code{text-overflow:ellipsis;white-space:nowrap;max-inline-size:100%;font-size:.72rem;display:block;overflow:hidden}.elite-customer-number-card-foot{border-top:1px solid var(--em-border,var(--elite-line));align-items:center;padding-block-start:.75rem}.elite-customer-number-card-foot>span{min-inline-size:0;color:var(--em-text-muted,var(--elite-muted));font-size:.75rem;font-weight:650}.elite-customer-number-card-actions{flex:none;align-items:center;gap:8px;display:flex}.elite-customer-number-open{color:#fff;background:var(--channel-color,var(--em-brand,#0f766e));border-radius:10px;justify-content:center;align-items:center;min-block-size:44px;padding-inline:.75rem;font-size:.76rem;font-weight:800;text-decoration:none;transition:filter .15s,transform .15s;display:inline-flex}.elite-customer-number-open:hover,.elite-customer-number-open:focus-visible{color:#fff;filter:brightness(.92);outline:2px solid color-mix(in srgb, var(--channel-color) 32%, transparent);outline-offset:2px}.elite-customer-number-open:active{transform:translateY(1px)}main[data-elite-shell] [data-elite-card].elite-customer-numbers-card{overflow:visible}.elite-customer-numbers-table-wrap{overscroll-behavior-inline:contain;scrollbar-gutter:stable;border-radius:12px;max-inline-size:100%;overflow-x:auto}.elite-customer-numbers-table-wrap:focus-visible,.elite-customer-permissions-matrix-wrap:focus-visible{outline:2px solid var(--em-focus,var(--em-brand,#0f766e));outline-offset:3px}.elite-customer-numbers-table{border-collapse:collapse;width:100%;font-size:.9rem}.elite-customer-numbers-table thead th{text-align:start;border-bottom:1px solid var(--em-border,var(--elite-line));letter-spacing:.05em;text-transform:uppercase;color:var(--em-text-subtle,var(--elite-muted));white-space:nowrap;padding:.6rem .75rem;font-size:.7rem;font-weight:800}.elite-customer-numbers-table tbody td{border-bottom:1px solid var(--em-border,var(--elite-line));vertical-align:middle;padding:.75rem}.elite-customer-numbers-table tbody tr:last-child td{border-bottom:none}.elite-customer-numbers-table tbody tr:hover{background:var(--em-surface-tint,#0f766e0a)}.elite-customer-numbers-table th.col-actions,.elite-customer-numbers-table td.col-actions{text-align:end;white-space:nowrap;width:1%}.elite-customer-numbers-name{align-items:center;gap:10px;min-inline-size:0;display:flex}.elite-customer-numbers-avatar{color:#fff;background:linear-gradient(135deg,#14b8a6,#0f766e);border-radius:999px;flex:none;justify-content:center;align-items:center;block-size:2rem;inline-size:2rem;font-size:.85rem;font-weight:800;display:inline-flex}.elite-customer-numbers-avatar[data-channel]{border:1px solid color-mix(in srgb, var(--channel-color,#0f766e) 28%, transparent);block-size:2.55rem;inline-size:2.55rem;color:var(--channel-color,#0f766e);background:color-mix(in srgb, var(--channel-color,#0f766e) 11%, white);letter-spacing:-.02em;font-size:.72rem}.elite-customer-numbers-name-copy{min-inline-size:0;display:grid}.elite-customer-numbers-name-copy strong{font-weight:700}.elite-customer-numbers-name-copy code{text-align:start;color:var(--em-text-subtle,var(--elite-muted));direction:ltr;font-size:.74rem}.elite-customer-numbers-actions{justify-content:flex-end;display:inline-flex;position:relative}.elite-customer-numbers-menu-panel{z-index:40;border:1px solid var(--em-border,var(--elite-line));background:var(--em-surface,#fff);border-radius:14px;flex-direction:column;gap:2px;min-inline-size:13rem;padding:6px;display:flex;box-shadow:0 18px 40px #0f172a2e}.elite-customer-numbers-menu-panel a,.elite-customer-numbers-menu-panel button{text-align:start;inline-size:100%;font:inherit;color:var(--em-text,inherit);cursor:pointer;background:0 0;border:none;border-radius:9px;align-items:center;gap:8px;padding:.5rem .6rem;font-size:.85rem;font-weight:600;display:flex}.elite-customer-numbers-menu-panel a:hover,.elite-customer-numbers-menu-panel button:hover,.elite-customer-numbers-menu-panel a:focus-visible,.elite-customer-numbers-menu-panel button:focus-visible{background:var(--em-surface-tint,#0f766e14);outline:none}.elite-customer-numbers-menu-panel [data-danger=true]{color:var(--em-danger,#dc2626)}@media (max-width:720px){.elite-customer-numbers-table .col-worker,.elite-customer-numbers-table .col-activity{display:none}.elite-customer-numbers-toolbar{flex-direction:column;align-items:stretch}.elite-customer-numbers-toolbar>[data-elite-button]{align-self:flex-end}.elite-customer-numbers-add-callout{grid-template-columns:auto minmax(0,1fr)}.elite-customer-numbers-add-callout>[data-elite-button]{grid-column:1/-1;inline-size:100%}.elite-customer-numbers-channel-picker{grid-template-columns:repeat(2,minmax(0,1fr))}.elite-customer-number-card-facts{grid-template-columns:minmax(0,1fr)}}@media (max-width:430px){.elite-customer-number-card-head{flex-direction:column;align-items:stretch}.elite-customer-number-card-head>.elite-status-badge{align-self:flex-start}.elite-customer-number-card-foot{flex-direction:column;align-items:stretch}.elite-customer-number-card-actions{inline-size:100%}.elite-customer-number-open{flex:auto}.elite-customer-number-card-actions .elite-customer-numbers-actions{margin-inline-start:auto}.elite-customer-numbers-channel-picker{grid-template-columns:minmax(0,1fr)}}html[data-elite-theme=dark] .elite-customer-numbers-avatar[data-channel]{background:color-mix(in srgb, var(--channel-color,#2dd4bf) 18%, var(--em-surface,#111827))}html[data-elite-theme=dark] .elite-customer-numbers-add-marks span{border-color:var(--em-surface,#111827);background:color-mix(in srgb, var(--channel-color) 18%, var(--em-surface,#111827))}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list{grid-template-rows:auto auto minmax(0,1fr);overflow:hidden}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header{background:radial-gradient(circle at 100% 0%, color-mix(in srgb, var(--em-teal) 8%, transparent), transparent 48%), var(--em-surface);min-block-size:64px;padding:10px 14px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header strong{font-variant-numeric:tabular-nums;font-size:1.4rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions button,main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions a{border:1px solid var(--em-border);border-radius:var(--em-radius-pill);background:var(--em-surface);min-block-size:34px;color:var(--em-teal-strong);box-shadow:none;padding:7px 10px;font-size:.7rem;font-weight:850}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions button:first-child{border-color:color-mix(in srgb, var(--em-teal) 32%, var(--em-border));background:var(--em-teal);color:#fff}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-sidebar-tools{background:var(--em-surface);gap:8px;padding:10px 12px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs{gap:5px;padding-block:1px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-status-tabs button{min-block-size:30px;padding:5px 9px;font-size:.7rem}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-actions [data-elite-button]{flex:1 1 0;min-block-size:34px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-results{overscroll-behavior:contain;scrollbar-color:color-mix(in srgb, var(--em-teal) 28%, transparent) transparent;scrollbar-width:thin;min-block-size:0;overflow-y:auto}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item{grid-template-columns:46px minmax(0,1fr) auto;min-block-size:72px;padding:9px 12px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-avatar{min-width:46px;max-width:46px;min-height:46px;max-height:46px}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-item[data-active=true]{background:linear-gradient(90deg, color-mix(in srgb, var(--em-teal) 11%, transparent), transparent 76%), var(--em-surface)}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header{min-block-size:66px;padding:9px 14px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-title-line strong{text-overflow:ellipsis;white-space:nowrap;min-inline-size:0;overflow:hidden}main[data-elite-shell][data-surface=customer] .elite-customer-chat-title-line .elite-customer-chat-phone-copy{border:1px solid color-mix(in srgb, var(--em-teal) 20%, transparent);background:color-mix(in srgb, var(--em-teal) 9%, transparent);block-size:25px;inline-size:25px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header .elite-customer-chat-phone{color:var(--em-text-muted);background:0 0;border:0;border-radius:0;margin:0;padding:0;font-size:.72rem;font-weight:700}main[data-elite-shell][data-surface=customer] .elite-customer-chat-address{opacity:.78}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-pane{background:linear-gradient(color-mix(in srgb, var(--em-surface-tint) 92%, transparent), color-mix(in srgb, var(--em-surface-tint) 92%, transparent)), radial-gradient(circle at 1px 1px, color-mix(in srgb, var(--em-teal) 10%, transparent) 1px, transparent 1.2px);background-size:auto,24px 24px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-thread{scrollbar-color:color-mix(in srgb, var(--em-teal) 28%, transparent) transparent;scrollbar-width:thin;padding:14px 18px 18px}.elite-customer-chat-day-separator{pointer-events:none;justify-content:center;align-self:stretch;align-items:center;margin-block:8px 10px;display:flex}.elite-customer-chat-day-separator>span{border:1px solid color-mix(in srgb, var(--em-border) 78%, transparent);border-radius:var(--em-radius-pill);background:color-mix(in srgb, var(--em-surface) 92%, transparent);color:var(--em-text-subtle);padding:5px 10px;font-size:.68rem;font-weight:800;box-shadow:0 3px 12px #0f172a0d}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply{background:color-mix(in srgb, var(--em-surface) 96%, transparent);padding:9px 12px 10px;box-shadow:0 -8px 24px #0f172a0a}main[data-elite-shell][data-surface=customer] .elite-customer-conversation-reply textarea[data-elite-control]{background:var(--em-surface);border-radius:16px;min-block-size:42px}html[data-elite-theme=dark] .elite-customer-chat-day-separator>span{color:#a8b7c9;background:#0f1f23f0;border-color:#2dd4bf26;box-shadow:0 4px 14px #00000038}@media (max-width:720px){main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-header{padding:10px 12px}main[data-elite-shell][data-surface=customer] .elite-customer-conversations-list-actions a{display:none}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header{grid-template-columns:42px minmax(0,1fr)}main[data-elite-shell][data-surface=customer] .elite-customer-chat-header-actions{grid-column:1/-1;justify-content:flex-start;padding-inline-start:52px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-thread{padding:10px 11px 14px}main[data-elite-shell][data-surface=customer] .elite-customer-chat-bubble{max-width:86%}.elite-customer-contacts-table .col-activity,.elite-customer-contacts-table .col-messages,.elite-customer-team-table .col-activity{display:none}}main[data-elite-shell] .elite-customer-dashboard-skin{gap:16px;display:grid}.elite-customer-overview-kpis{grid-template-columns:repeat(var(--kpi-cols,4), minmax(0, 1fr));gap:16px;display:grid}@media (max-width:1080px){.elite-customer-overview-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:720px){.elite-customer-overview-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}.elite-customer-overview-sections{grid-template-columns:repeat(5,minmax(0,1fr));gap:16px;display:grid}@media (max-width:1180px){.elite-customer-overview-sections{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:720px){.elite-customer-overview-sections{grid-template-columns:repeat(2,minmax(0,1fr))}}.elite-customer-overview-hero{border:1px solid var(--em-border,var(--elite-line));border-inline-start:3px solid var(--em-success,#16a34a);background:var(--em-surface,var(--elite-card));box-shadow:var(--em-shadow-sm,var(--elite-shadow-sm));border-radius:14px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px 16px;padding:clamp(14px,1.8vw,18px) clamp(16px,2.2vw,22px);display:flex}main[data-elite-shell] .elite-customer-dashboard-skin [data-elite-card]{border-radius:14px}.elite-customer-overview-hero[data-tone=success]{border-inline-start-color:var(--em-success,#16a34a)}.elite-customer-overview-hero[data-tone=warning]{border-inline-start-color:var(--em-warning,#d97706)}.elite-customer-overview-hero[data-tone=info]{border-inline-start-color:var(--em-info,#0284c7)}.elite-customer-overview-hero-copy{min-inline-size:0}.elite-customer-overview-hero h2{margin:0 0 5px;font-size:clamp(1.15rem,2vw,1.4rem);line-height:1.25}.elite-customer-overview-health{color:var(--em-text-soft,var(--elite-ink-soft,var(--elite-muted)));align-items:center;gap:8px;margin:0;font-size:.9rem;display:flex}.elite-customer-overview-health-dot{background:var(--em-success,#16a34a);border-radius:999px;flex:none;block-size:9px;inline-size:9px}.elite-customer-overview-hero[data-tone=warning] .elite-customer-overview-health-dot{background:var(--em-warning,#d97706)}.elite-customer-overview-hero[data-tone=info] 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